Thank you for choosing Drsbronner! We are committed to providing you with high-quality products and services. If you are not satisfied with the product you purchased, we offer returns and exchanges. Please read our return policy carefully before returning your product:

Return Conditions
You can apply for a return within 30 days of receiving the product. The product must be unused, unopened, and in the original packaging.
If your product is defective or damaged during shipping, please contact us as soon as possible and we will provide you with a return or exchange service.
Return Process
Contact Customer Service: Please contact us by email or phone to let us know the reason for your return and your order number. Our customer service team will provide you with a return authorization and further instructions.

Email: drsbronner@site.com
Phone: +1410-804-0432
Packaging Items: Please pack the product and all original packaging materials (such as labels, instructions, etc.) together to ensure that the product is intact.

Returning Items: You need to send the product back to the return address we specify. The return postage is borne by the customer unless the product is defective or damaged.

Refund Processing: Once we receive the returned item and confirm that it is eligible for return, we will process your refund. Refunds will be processed through the original payment method and are usually completed within 5-7 business days.

Return and Exchange Restrictions
Returned items must be in original condition, unused or damaged, and the packaging is intact.
We do not accept returns of promotional items, customized items, or products that have been opened and used unless the product is defective.
Returns and exchanges are only available for items purchased online, not in-store.
Damaged or Defective Products
If the item you received is defective or damaged during shipping, please contact us within 7 days of receiving the item. We will provide you with a return or exchange service and cover the relevant return costs.
To speed up processing, please provide photos of the item and a description of the damage.
Refund Policy
Refunds will be issued to your original payment method. For example, if you paid by credit card, the refund will be refunded to your credit card account.
Please note that the time it takes for banks to process refunds may vary, usually it takes 5-7 business days.
Non-returnable items
The following items are not eligible for return:
Discounted or clearance items
Gift cards
Customized products or items made to order
More Help
If you encounter any problems with the return process or have any questions, please feel free to contact our customer service team. We will do our best to assist you.

Email: drsbronner@site.com
Phone: +1410-804-0432
Thank you for choosing Drsbronner. We are committed to providing you with a pleasant shopping experience and will do our best to process your return request.